About Zygo and Alison Waugh
Alison has a wide range of skills and knowledge based on experience in leadership and operational business roles as well as Consulting, Project Management, Change Management and Governance.
She
has a passion for creating and enhancing organisational environments to enable
the development of high performance groups and staff well being. As an experienced
facilitator, coach and change manager, she has the ability to guide and translate
strategic intent into operational effectiveness that has a sustainable impact.
Every customer, team, objective or project has its individual challenges; therefore Alison carefully selects the methodology to suit each client’s specific needs based on her wealth of life and business experience, including various specialist techniques and disciplines, common sense and creativity.
Alison has trained and qualified as a Company Director and is a member of the Institute of Directors.
Key Areas of Interest
Management and Communications
- Change Management and Organisational
Development:
Whether it is change related to organisational mergers and acquisitions or due to the implementation of major technology solutions and systems, Alison has successfully transitioned the workforce to realise the benefits of the organisational decision.
- Communication/Business Support:
Alison is skilled in the delivery of business communications relating to project deliverables and business impact. Her excellent communication skills enable her to communicate effectively to people across all levels of an organisation and build rapport with a wide range of stakeholders.
- Facilitation and Negotiation:
Alison is trained to lead teams through process and system redesign, coach individuals through organisational change, and negotiation of industrial relations contracts and agreements.
- Programme/Project Management:
Alison has many years of experience in both Project and Programme Management ranging form small to complex multi million dollar projects across a wide range of industries and organisations. She can effectively manage multiple work streams to deliver programme objectives. Her strength is in developing, motivating and guiding specialist individuals to from very efficient teams.
- Call Centre Management:
As an operational Manager and Consultant, Alison offers practical solutions to develop contact centre performance.
Previous Organisations
TelstraClear, Telecom, iHug, Mighty River Power, Power New Zealand, United Networks, TransAlta New Zealand, Image Label Systems (NZ & Aust), Auckland City Council, Metro Water, Goodman Fielder, University of Waikato, National Heart Foundation, RNZAF.
Alison is an accredited Values@Work and Insights Discovery personal development programme facilitator.
President: Milford Rotary Club 2009/2010
Trustee: Milford
Charitable Trust & Ryder Cheshire Trust